Shipping

We're UK-based, so we're doing our best to keep prices as low as possible while still offering FREE shipping where we can. Express shipping is available for a small fee in the UK.

Shipping Times: Delivery to most locations, including the USA and Canada, is within 7-10 days, but do be aware that almost everything is made to order, so in some cases might take a little longer. If your order is not going to arrive on time you will be notified in advance.

Breakable items are packed with plenty of protection and double boxed, we use biodegradable (or reused) bubble wrap and recyclable materials. If you order more than one item, your order may arrive in a less-than-pretty reused outer box, but the internal boxes will be new. Sustainability is very important to us and we hate waste.

We do our best to take care of any import duty and taxes due, however we cannot guarantee this so please be aware (especially in the EU) that you may have a customs duty to pay. Make sure your email address is one that you check regularly, as if you don't pay the customs duty the parcel will be returned to us and you will have to pay for shipping again.

NEW customs and imports information for US customers from 29th August 2025:

Recent changes may affect your Quirkify orders. The United States has recently removed its $800 “de minimis” exemption on imports. With this exemption gone, all products shipped from overseas are now subject to import tariffs, regardless of their value. These tariffs are additional taxes charged at the border, and they affect every parcel coming into the US.

To avoid delays and unexpected charges when your order arrives, we calculate and pre-pay import duties for you. This way, you’ll know the full cost upfront, and your parcel should arrive without extra fees or surprise bills. It's still a work in progress though - so if anything goes wrong, please reach out to us so we can investigate.

Because tariffs apply to everything shipped from the UK, this change affects the items we make ourselves and send directly to you, including Raktajino mugs, jewellery, laser-cut puzzles and embroidered clothing.

However, our printed range (such as printed mugs and clothing) will be unaffected, since those items are produced and shipped from within the US by our trusted partners.