Shipping
We're UK-based, so we're doing our best to keep prices as low as possible while still offering FREE shipping where we can. Express shipping is available for a small fee.
Most locations deliver within 10-14 days, but please be aware that almost everything is made to order, so in some cases might take a little longer. If your order is not going to arrive on time you will be notified in advance.
We do our best to take care of any import duty and taxes due, however we cannot guarantee this so please be aware (especially in the EU) that you may have a customs duty to pay. Make sure your email address is one that you check regularly, as if you don't pay the customs duty the parcel will be returned to us and you will have to pay for shipping again.
NEW customs and imports information for US customers from 29th August 2025:
Recent changes may affect your Quirkify orders. The United States has recently removed its $800 “de minimis” exemption on imports. With this exemption gone, all products shipped from overseas are now subject to import tariffs, regardless of their value. These tariffs are additional taxes charged at the border, and they affect every parcel shipped from the UK.
To avoid delays and unexpected charges when your order arrives, we’re implemented a system to calculate and pre-pay import duties at checkout. This way, you’ll know the full cost upfront, and your parcel should arrive without extra fees or surprise bills. It's still a work in progress though - so if anything doesn't look right to you at checkout, please reach out to us before paying so we can make sure everything is working as it should.
Because tariffs apply to everything shipped from the UK, this change affects the items we make ourselves and send directly to you, including Raktajino mugs, jewellery, laser-cut puzzles and embroidered clothing.
However, our printed range (such as printed mugs and clothing) will be unaffected, since those items are produced and shipped from within the US by our trusted partners.
